Data analytics and consumer intelligence company J.D. Power conducted a survey on the response of the travel industry to the COVID-19 pandemic. The survey of 1,633 business and leisure travelers in the past year was conducted March 12–13. In general, those surveyed have faith in the travel industry and are satisfied with the industry’s response to the pandemic thus far.
Of those surveyed, 60 percent believe the hotel, airline and cruise industries demonstrated concern for the safety of travelers. Sixty-five percent believe these providers communicated updated information regarding cleaning procedures amidst the pandemic.
More than half of those surveyed said airlines, hotels and cruise lines are meeting or exceeding expectations on waiving change fees, cancellation fees and fully refunding a pre-paid hotel stay or flight. Travelers are particularly concerned about these policies. Of those polled, 18 percent said the industry is not meeting expectations at all for waiving change fees, 19 percent for waiving cancellation fees and 21 percent for fully refunding a pre-paid hotel stay or flight.
In these uncertain times, let’s stay positive together about the future of travel.
Read This Next
Best and Worst Parts of Travel with Kids
Travel Tips
May 27, 2022#WhereverFamily
Insta FeedMultigenerational
May 25, 2022A Day at Nickelodeon Universe
If your family travel brings you to the greater New York City region, opt for a taste of nostalgia (or the grown-ups and fun and imagination for the kids at American Dream’s Nickelodeon Universe. Since I don’t have children, I recruited my best friend and her 6-year-old twins, Declan and Delaney, to help me check out the Nickelodeon-themed theme park and all the ways it brings to life favorite characters from cartoons both past and present, like Rugrats!, which I watched as a child, and Spongebob Square Pants, which is more Declan’s speed.
Sponsored Content
United Aviate Academy Takes Off
United Airlines officially became the only major U.S. airline to own a flight training school with the opening of United Aviate Academy on Jan. 27. The moment was made even more historic with its inaugural class, which is 80 percent women and people of color.
North America
May 25, 2022Show Off Your Tricks at Blue Mountain Resort Bike Park
Blue Mountain Resort, located in the Pennsylvania Pocono Mountains, offers plenty of activities for family travel. This past weekend, Blue Mountain Bike Park officially opened for summer. The park offers Pennsylvania’s highest vertical and largest bike park where all mountain bikers, from beginners to experts, can navigate 29 thrilling bike trails.
News
May 24, 2022Announcing Saudi Arabia’s First, Region’s Largest Water Theme Park
Family travelers, there’s a new attraction coming to Saudi Arabia, as it prepares to welcome the country’s first and the region’s largest water theme park, currently under development at Qiddiya, the future Capital of Entertainment, Sports and Culture. Qiddiya will sit outside the capital of Riyadh. Falcon’s Creative Group is behind the park’s master plan.
Sponsored Content
Take the perfect family vacation with Celebrity Cruises
YOUR SEARCH FOR THE PERFECT FAMILY VACATION ENDS HERE
Listicles
May 24, 20225 Family Volcano Adventures on Lanzarote
The island of Lanzarote, in Spain’s Canary Islands, endured a series of devastating volcanic eruptions in the mid-1700s. More than half the island was covered in several feet of molten lava and ash before hardening into impenetrable stone. Vast areas of this stone still cover Lanzarote in an otherworldly landscape of solidified lava. But all Lanzarote’s volcanoes are not dead, and the most active of them is a good place to begin your family travel on Lanzarote.
ShareThis